What should I do if I receive the &quotIncorrect Date of Birth&quot error message in Upbit?

 Common FAQ    |      2022-08-09
If you receive the "Incorrect Date of Birth" error message in Upbit when you try to withdraw crypto from Upbit to OKX or deposit crypto from OKX to Upbit, please follow the below steps to resolve the issue:
  1. Ensure you have passed OKX - Level 2: photo verification
You can click the link below to check your verification level and complete verification.
  1. Reach out to OKX customer support for assistance if the issue still persists
If you have already passed Lv.2 verification but the issue still persists, please contact our customer support team to update the date of birth of your account manually.

A step-by-step guide to purchasing and selling crypto on OKX,

Step 1: Log in to your OKX account
Before you can start buying or selling cryptocurrency on OKX, you must first log in to your OKX account. If you do not yet have an account, click Sign up and complete the registration process.
Step 2: Select Buy/Sell
Once you have logged in to your OKX account, click Buy Crypto in the upper left-hand corner of the screen to get started.
Step 3: Select your purchasing method
The next step is to choose how you would like to buy or sell . There are two primary options on OKX: Express and P2P trade.

Finally, simply confirm your transaction details.

Sign up and log in with the App to claim your Mystery Box worth up to $10,000