Password Security

 Common FAQ    |      2022-08-09
  1. What if I forgot my account password?

You may reset your password by using your email address or mobile number.

Go to OKX home page, click “forgot password” in the login box and follow the instructions. For APP users, you may tap “forgot password” and reset via mobile.

 

  1. How to change my account password?

Log into OKX, go to “Settings > Security > Login Password”. Click “Modify Password” to change your password.

 

  1. How to recover my admin password?

Log into OKX, go to “Settings > Security > Admin Password” and click “Forgot”. An email will be sent to your email inbox. You may follow the instruction to reset the password.

 

  1. How to change my admin password?

Log into OKX, go to “Settings > Security > Admin Password” and click “Modify”. For APP users, you may go to “Profile > Security > Admin Password” to modify.

 

  1. How to enable Google Authenticator?

Log into OKX, go to “Settings > Security > SMS Verification” and select “Google Authenticator”. You may read the “Guide” for detailed instructions.

 

  1. How to disable Google Authenticator?

Send an email to [email protected] with the headline “Disable Google Authenticator”. Please also provide pictures of your ID used for verification (front and rear view). Then submit a ticket under “Feedback” to notify us.

 

  1. How to change email address?

Send an email to [email protected] with the headline “Change email address”. Please also provide pictures of your ID used for verification (front and rear view). Then submit a ticket under “Feedback” to notify us.




A step-by-step guide to purchasing and selling crypto on OKX,


Step 1: Log in to your OKX account
Before you can start buying or selling cryptocurrency on OKX, you must first log in to your OKX account. If you do not yet have an account, click Sign up and complete the registration process.
Step 2: Select Buy/Sell
Once you have logged in to your OKX account, click Buy Crypto in the upper left-hand corner of the screen to get started.
Step 3: Select your purchasing method
The next step is to choose how you would like to buy or sell . There are two primary options on OKX: Express and P2P trade.



Finally, simply confirm your transaction details.


Sign up and log in with the App to claim your Mystery Box worth up to $10,000