How do I manage my P2P settings?

 Common FAQ    |      2022-08-09
  1. How do I add a receiving account?

  • App – Select Buy crypto > Express > Choose the “...” on the top right corner > Payment settings.

  • PC – Select Buy/Sell > Management > Settings > Payment setting.

  1. How do I set up my funds password?

  • App – Select the person icon on the upper left corner of the homepage then Security settings > Funds password.

  • PC – Select Management > Settings > Security settings > Funds password.

To turn off the funds password when selling crypto, check our website.(For account security, do not use the same password for your funds and login.)

  1. How do I reset my funds password?

  1. How to identify vishing (voice phishing)?

Some scammers try to fraud by claiming to be from our customer service team to get personal information. We’ll never ask you for personal information like account passwords, SMS or authenticator verification code. If you receive a suspicious phone call, verify them through our official verification channel.

  1. How to identify smishing (SMS and email phishing)?

Some scammers will send you text messages claiming to be from our customer service team informing you that a large transfer have been made. Do not trust third-party messages or emails and refer to your actual account status on our platform.

  1. What should I do if my bank card is frozen?

Contact the bank where you opened the account and provide any relevant information.

A step-by-step guide to purchasing and selling crypto on OKX,

Step 1: Log in to your OKX account
Before you can start buying or selling cryptocurrency on OKX, you must first log in to your OKX account. If you do not yet have an account, click Sign up and complete the registration process.
Step 2: Select Buy/Sell
Once you have logged in to your OKX account, click Buy Crypto in the upper left-hand corner of the screen to get started.
Step 3: Select your purchasing method
The next step is to choose how you would like to buy or sell . There are two primary options on OKX: Express and P2P trade.

Finally, simply confirm your transaction details.

Sign up and log in with the App to claim your Mystery Box worth up to $10,000