How to unlink Google Authenticator (Web)

 Common FAQ    |      2022-04-13
If you can log in to your account

1.Log in to your OKX account. Go to security settings under your profile icon.

2.Click change under authenticator app.

3.Click reset security features to pop up the select security features that need to be reset pop-up window,select google authenticator and click next.

4.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.

5.You will receive an Email/SMS notification upon removing GA successfully.

 

If you can't log in to your account

1.If you enable 2-step verification and log in to your account normally, the system will trigger 2-step verification.

If the mobile phone number or Google Authenticator code is lost and cannot be accessed, you can click reset on the verification page.

2.You need to prepare the corresponding email address and certificate, and click next step.

3.On the verification page, enter the verification code and click next. Select the nationality and ID type, click next: photo verification, and complete the facial recognition as required.

4.You will receive an Email/SMS notification upon removing GA successfully.

 

Note:
Note that you won’t be able to withdraw funds within 24 hours after resetting or changing your authenticator app.




A step-by-step guide to purchasing and selling crypto on OKX,


Step 1: Log in to your OKX account
Before you can start buying or selling cryptocurrency on OKX, you must first log in to your OKX account. If you do not yet have an account, click Sign up and complete the registration process.
Step 2: Select Buy/Sell
Once you have logged in to your OKX account, click Buy Crypto in the upper left-hand corner of the screen to get started.
Step 3: Select your purchasing method
The next step is to choose how you would like to buy or sell . There are two primary options on OKX: Express and P2P trade.



Finally, simply confirm your transaction details.


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